Thank you for shopping with Poffie Girls! We are committed to providing the same exceptional service to our online customers as we do in-store. Please review our online sales and return policies before placing your order.
Orders & Shipping
We strive to process all online orders accurately and in a timely manner. If there are any questions regarding your selected style, color, size, or availability, our team will contact you to discuss your order.
We recommend placing your order well in advance of your event date to allow sufficient time for shipping and any necessary alterations.
Sizing & Fit
Please note that sizing may vary between designers and styles. We strongly encourage customers to review the designer's size chart and take accurate measurements before placing an order.
Poffie Girls is not responsible for the sizing or fit of items purchased online. However, our experienced team is happy to assist you with measurements and size recommendations before you make your purchase. Please contact us if you need guidance!
Returns & Exchanges
All online sales are final. We do not accept returns, exchanges, or refunds due to sizing, fit, or changes in personal preference.
If you receive an incorrect style, color, or size that differs from your confirmed order, please contact us promptly so we can review and resolve the issue.
Questions? We're Here to Help!
We want you to feel confident shopping with Poffie Girls! If you have any questions about sizing, availability, or your order, please contact us before completing your purchase.
Call us at (704) 866-0198. Thank you for choosing Poffie Girls!